Physical Plant Operations Center

Physical Plant operates a Service Center designed to centralize and make readily available all of Physical Plant’s services to customers on both campuses. Additionally, the Customer Service Center serves as the central point of contact for general information about Physical Plant and the status of emergency work.

All Physical Plant services can be accessed by making a request via the FMD website, or in the case of emergencies (e.g., fire, smoke, flood, power outage, etc), call (804) 828-9444. To report non-emergency facility problems, please click on the following work request link.

Request for service may be initiated by:
Phone: (804) 828-9444
Fax: (804) 828-8516
Web: Click here for QuikFM

Contact Campus Coordinators

If you need assistance resolving any Physical Plant issues, please contact the Campus Coordinators.

Monroe Park Campus Coordinator MCV Campus Coordinator
Margaret Kelland Dick Kraines
804-828-7269 (phone) 804-828-7248 (phone)
mkelland@vcu.edu rakraines@vcu.edu
804-828-4954 (fax) 804-827-4221 (fax)
VCU Facilities Management Virginia Commonwealth University